CONTACT US TO GET STARTED
Moonshine Lamp Co. will work with you in every step of the design process. If you’re not sure about a design style or size requirements, please don’t hesitate to ask. We love talking about Moonshine Lamp Company and with our customers about their projects. If you’re ready for your project to come to life with an expert custom lighting manufacturer, fill the form below or call us to get started today!
Products
Do you sell any products in the store?
What kinds of bulbs come in your products?
Shipping/Payment
What kinds of payment do you accept?
We accept Visa, Mastercard, American Express or Discover cards through PayPal. If you have a PayPal account you can pay directly through there.
How do I know my payment is secure?
Where do you ship from?
When will my package ship?
When will I receive my package?
What shipping service do you use?
Do you ship outside of the United States?
My product arrived damaged. What do I do?
May I return/exchange my order?
If you are not satisfied with your order, you are welcome to return it. We do not refund shipping charges and we do charge a 15% restocking fee for customized fixtures. For a one-of-a-kind piece designed and made exclusively for you, we charge a 50% return fee.
Customization
What kinds of lighting do you offer?
We offer custom chandeliers, wall sconces, pendants, standing lamps and candle lamps.
How long does it take to make your custom requests?
Once a design is agreed upon, we generally take 3 to 4 weeks to create your design.
What kinds of customization options do you offer?
Do you charge extra for customization?
Can I send you my own materials for a custom piece?
Of course! Contact us at rob@moonshinelamp.com or call us at 1-818-621-4089 with more details.